Synnovis

Synnovis operates as a pathology partnership that provides diagnostic laboratory services to NHS hospitals and general practitioner practices. Its primary function is to process clinical specimens and deliver test results that support patient diagnosis and treatment. The organisation is headquartered in the United Kingdom. It focuses on delivering pathology expertise within the public health sector.

Synnovis serves a geographic footprint that includes multiple London boroughs, connecting with various NHS trusts and GP surgeries across that region. This regional scope enables it to handle a volume of pathology work that supports routine and urgent care pathways. The partnership model allows it to pool resources and expertise from participating pathology providers.

Following the ransomware incident on 3 June 2024, Synnovis reported the attack to law enforcement, the Information Commissioner's Office, and engaged with national cybersecurity agencies. The organisation acknowledged the widespread disruption to its IT systems and the resulting impact on pathology services for NHS patients. Its response included a joint taskforce to assess damage, prioritize urgent care, and work toward restoring normal operations. These actions reflect its regulatory compliance obligations and its commitment to transparency during a cybersecurity event. As a pathology partnership, Synnovis distinguishes itself by integrating NHS service delivery with collaborative governance structures.