株式会社トーモク

Tomoku, also known as 株式会社トーモク, is a Japanese corporation headquartered in Japan. The company operates as a Kabushiki Kaisha, indicating its status as a joint‑stock company under Japanese corporate law. While the specific industry sector is not detailed in the supplied sources, the organization maintains an online ordering system and supports production activities. Its headquarters location situates it within Japan’s broader economic and regulatory environment.

The firm provides customers with multiple channels for placing orders, including a web‑based online ordering system, fax submissions, and email communications. Its website and associated email infrastructure remain operational even when certain internal servers experience disruptions. Production facilities continue to function independently of the online ordering platform, allowing manufacturing to proceed without interruption. This multi‑channel approach is designed to ensure order capture and fulfillment continuity under varying technical conditions.

On May 3 2025, Tomoku disclosed that a ransomware attack encrypted several of its servers, affecting the online ordering system while leaving other services intact. The company reported that fax and email ordering, as well as its website and email infrastructure, continued to function normally during the incident. As a result, production operations were not halted and the firm could maintain order processing through the unaffected channels. Tomoku characterized the disruption as limited to the encrypted servers and emphasized that core business functions remained operational.

Following the disclosure, Tomoku initiated an investigation with the assistance of external cybersecurity specialists and law‑enforcement agencies to determine the full scope of the breach. The organization stated that efforts are ongoing to contain the ransomware, eradicate any malicious presence, and restore the affected systems to normal operation. Full restoration of the encrypted servers is expected to require additional time, though no specific timeline was provided in the public statement. Tomoku indicated that it will continue to monitor the situation and implement further safeguards as the recovery process proceeds.