FNM Autoservizi

FNM Autoservizi, also known by its alias, is headquartered in Italy. The organisation provides mobility services through a digital application that enables users to purchase and manage mobility titles. This service allows customers to buy tickets or passes for transportation directly via the app FNMAutoservizi. FNM Autoservizi contracts Mycicero S.r.l. to operate and maintain the underlying information technology infrastructure. Mycicero S.r.l. manages the IT systems that support the FNMAutoservizi application.

On 30 March 2025, Mycicero S.r.l. identified unauthorized external activity on the systems that support the FNMAutoservizi application. This discovery prompted FNM Autoservizi to temporarily shut down the affected services while an investigation and remediation were undertaken. Mycicero S.r.l. stated that personal data such as names, surnames, email addresses, telephone numbers and any purchased mobility titles may have been accessed during the incident. The provider confirmed that login credentials, financial transaction details, passwords and payment card information were not compromised. In response, Mycicero S.r.l. isolated the compromised systems, conducted forensic analysis, cleaned the infrastructure and reinforced access controls, monitoring and credential verification procedures. FNM Autoservizi is overseeing the implementation and effectiveness of these security measures to ensure the resilience of its platform. To facilitate communication, the organisation has made a dedicated email address available for individuals seeking further information or assistance regarding the breach. The incident highlights the reliance of FNM Autoservizi on external IT partners for the security and continuity of its digital mobility services. No further details about the organisation’s size, ownership structure or additional services have been disclosed in the available sources.