Infolog Data Center SA

Infolog, operating under the formal name Infolog Data Center SA, is a Switzerland-based IT services provider headquartered in the canton of Vaud. The company delivers core IT infrastructure management and technical support services to a diverse client base spanning Swiss municipalities, small-to-medium enterprises (SMEs), and automotive sector businesses. Its operational scope centers on maintaining critical client systems, with incident reports indicating direct responsibility for administering and securing these environments. The 2023 cyberattack response demonstrated involvement in both system hosting and incident recovery workflows, though specific service offerings beyond general IT support aren't detailed in available public reporting. Client dependencies described in breach disclosures suggest comprehensive infrastructure management roles, including system availability oversight.

A 2023-04-11 cyberattack against Infolog necessitated a three-day shutdown of all client systems, revealing both operational vulnerabilities and response capabilities. The company leveraged internal technical expertise and verified secure backups to fully restore services without paying ransoms or confirming data exfiltration. This incident highlighted competencies in backup integrity management and system restoration under crisis conditions, though client concerns about potential data exposure indicated residual trust challenges. Infolog's client portfolio's inclusion of municipalities implies adherence to Swiss public sector operational standards, while its recovery from a multiday outage without external assistance underscores maintained technical autonomy. No organizational hierarchy details or subsidiary relationships are documented in incident coverage.