PT Telkom Indonesia (Persero) Tbk

Telkom Indonesia is a telecommunications company that provides a range of services including fixed-line telephone, mobile communications (through its subsidiary Telkomsel), broadband internet, data connectivity, and information and communication technology solutions. It serves individual consumers, corporate clients, and government institutions across Indonesia. The company also offers cloud computing, data center, and digital platform services to support enterprise transformation. Its portfolio extends to network infrastructure, satellite communications, and managed services for various sectors.

Operating throughout the Indonesian archipelago, Telkom Indonesia maintains a widespread network that reaches urban centers and remote regions. As the largest telecommunications provider in the country, it holds a significant share of the market for fixed-line and broadband services. The company’s infrastructure includes fiber-optic cables, microwave links, and submarine cables that connect Indonesia to global networks. Its scale enables it to support national initiatives such as e-government, education, and health programs.

Telkom Indonesia distinguishes itself as a state-owned enterprise (Persero) that is listed on the Indonesia Stock Exchange, balancing public service obligations with commercial objectives. It has developed notable competencies in integrating telecommunications with digital services, exemplified by its collaboration with domestic and international partners to break encryption following the ransomware attack on the national data center. The firm also invests in research and development to advance its service offerings. Its sector positioning is reinforced by a portfolio of subsidiaries that specialize in mobile communications, tower infrastructure, and access services.

Structurally, the majority of Telkom Indonesia’s shares are owned by the Government of Indonesia, reflecting its status as a state-owned enterprise. The company has numerous subsidiaries, including Telkomsel for mobile services, Mitratel for telecommunications tower infrastructure, and Telkom Akses for network access services. This ownership and subsidiary structure allows it to pursue both national policy goals and market-driven growth. The organization continues to adapt its operations to evolving regulatory frameworks while maintaining its role as a key provider of communication and digital infrastructure in Indonesia.