GoGet

GoGet is an Australian car-sharing company that provides on-demand access to vehicles for short-term use, operating primarily within Australia's urban markets. The service allows customers to reserve and unlock cars via a digital platform for per-trip or hourly rentals, positioning it as a flexible alternative to traditional car ownership or rental services. By mid-2017, the company had amassed a user base of approximately 90,000 registered customers, reflecting a established footprint in the nation's shared mobility sector. Its operational model relies on a fleet of vehicles distributed across various locations, with users responsible for returning cars to designated areas after use. The company's infrastructure supports account management, vehicle location tracking, and payment processing through its application and backend systems. As a privately held entity during this period, GoGet functioned without disclosed parent or subsidiary relationships, maintaining its brand identity within the competitive car-sharing landscape.

In May 2017, GoGet experienced a significant security incident involving unauthorized system access that compromised extensive personal information of its customers. The breach exposed data including names, addresses, contact details, driver's licenses, employer information, and emergency contacts, alongside administrative account credentials. Malware introduced during the intrusion potentially captured payment card details for users who signed up or updated billing information during the incident window, though the company clarified it does not directly store full payment card data. Law enforcement arrested an individual alleged to have used stolen credentials to unlawfully access physical vehicles, and the company delayed public notification following police guidance to prevent investigation interference and further data dissemination. The incident was reported to cybersecurity regulators, and affected individuals were advised to monitor financial accounts, with no confirmed fraudulent misuse of the exposed information disclosed at the time. This event underscored the operational and regulatory challenges of safeguarding customer data in the connected vehicle and sharing economy sectors.