Brandywine Counseling and Community Services

Brandywine Counseling and Community Services, also known as Brandywine Counseling, is a counseling and community services organization headquartered in the United States. The organization provides mental health counseling and related community support services to individuals and families. Its services include clinical assessments, diagnoses, prescription management, and treatment planning, as indicated by the types of data handled in a security incident. By offering counseling, the organization addresses behavioral health needs and connects clients with broader community resources. Operating within the healthcare sector, it collects and maintains personal health information for its clients. The organization's headquarters location places it within the U.S. regulatory environment for health services.

In February 2020, Brandywine Counseling experienced a ransomware attack that compromised its servers and led to unauthorized access of limited client data. The breach exposed names, addresses, dates of birth, clinical details such as diagnoses, prescriptions, and treatment information, and for some individuals also health insurance data, Social Security numbers, or driver’s license numbers. Because the organization handles protected health information, the incident triggered breach notification procedures under applicable health privacy regulations. Following the attack, the organization secured its network, engaged law enforcement and forensic investigators, and notified affected clients via mailed letters. It established a dedicated call center to address inquiries from those impacted and offered complimentary credit monitoring to individuals whose Social Security or driver’s license numbers were accessed. The response demonstrates the organization’s capacity to manage incident response and client communication after a cybersecurity event. These facts confirm that Brandywine Counseling and Community Services functions as a behavioral health provider responsible for safeguarding sensitive health information.