The Digital Dental Record

The Digital Dental Record provides dental practice management software that includes electronic health record functionality and backup solutions for dental offices in the United States. Its products are designed to streamline clinical workflows, manage patient information, and ensure data availability through integrated backup services. The company markets its platform as a safeguard against data loss and cyber threats, emphasizing reliability and security for dental practitioners. By focusing exclusively on the dental sector, it tailors its features to the specific needs of dentists, hygienists, and administrative staff.

The provider’s solutions are deployed widely enough that a ransomware attack in August 2019 affected hundreds of US dental practices, indicating a substantial footprint across the country. In that incident, attackers compromised the company’s backup system to distribute REvil (Sodinokibi) ransomware, disrupting access to patient records and forcing many offices to revert to manual processes. The affected provider and its partner ultimately paid the ransom and released a decryption tool, although recovery was slow and some data remained unrecoverable.

Specializing in dental IT, The Digital Dental Record distinguishes itself by combining electronic record keeping with backup and disaster recovery capabilities in a single offering, a niche that positions it as a trusted technology partner for dental practices. Its emphasis on marketing the software as a protective measure against threats underscores a competency in promoting data security, even as the 2019 ransomware attack exposed vulnerabilities in its own backup infrastructure. The incident also illustrated the company’s role as a third‑party vendor whose compromise can cascade to numerous downstream clients, a characteristic that has attracted attention from cybersecurity analysts studying supply‑chain risks. While no explicit details about ownership or parent‑subsidiary relationships are available in the source material, the organization’s headquarters are located in the United States of America.