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Touchnote

Primary URL Location Industry
touchnote[.]com
Country United Kingdom
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Retail
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Touchnote is a UK-based online photo postcard service that enables users to create, customize, and order printed postcards featuring personal photographs. The service allows customers to select images, add text, and choose delivery options for domestic and international mailing. It operates through a web platform where users can upload photos from their devices or connected accounts. The core offering centers on turning digital photos into tangible mail items for personal or business use.

The provided material does not specify employee count, revenue, or user numbers, so we omit quantitative scale. However, it notes that the service is UK‑based and serves customers who experienced a breach in 2015, indicating an established online presence at that time. The incident involved names, email and postal addresses, order histories, and a limited number of birthdates, showing that the platform retains customer contact and transaction information. The company confirmed that the breach resulted from unauthorized access through criminal activity, although it did not disclose the specific intrusion method. In response, Touchnote advised affected users to reset their passwords and alerted the National Cyber Crime Unit.

Touchnote specializes in the niche market of personalized photo postcards, differentiating itself from generic greeting card services by focusing on photo‑driven designs. The 2015 security breach highlighted that the company stores only partial payment card digits, retaining no full financial data, which limited the exposure of sensitive payment information. Following the breach, the firm undertook a comprehensive security review of its systems and processes. As part of the remediation, it updated its infrastructure to strengthen defenses against future incidents.

The source material does not disclose ownership, parent company, or subsidiary relationships, so no structural details can be provided. The organization’s headquarters are located in the United Kingdom, as indicated in the alias information. No further structural information is available from the supplied context.

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