SoftProject GmbH

SoftProject GmbH, also known as SoftProject, is a German‑based company headquartered in Germany. It delivers software‑as‑a‑service solutions that are used by insurance brokers and insurers to exchange data. The firm’s services are built around the BiPRO standard, which governs communication between brokers and insurance carriers. By providing a cloud‑based platform, SoftProject enables its customers to automate policy administration, claims processing and other back‑office functions. The company’s market focus is the German insurance sector, though its SaaS offering can be accessed by partners operating in related European markets.

The organisation’s distinguishing attribute is its specialization in providing a secure SaaS environment for BiPRO‑based data exchange within the insurance industry. In June 2023, SoftProject GmbH suffered a ransomware attack involving the CryTox malware, which encrypted part of its application landscape and disrupted the BiPRO services it provides to brokers and insurers. The company reported that there was no evidence of a data breach resulting from the incident. In response, it took the affected systems offline, engaged a crisis management team and began restoring services while developing enhanced security measures. The incident was reported to the relevant authorities, underscoring the firm’s role as a critical service provider in the insurance technology ecosystem.