Sentinel Hotel

Sentinel Hotel operates as a lodging establishment that provides accommodation services to travelers and guests within the United States. The property offers guest rooms for short‑term stays and typically includes standard hotel amenities such as front‑desk check‑in, housekeeping, and customer service support. As a hotel, its core business revolves around supplying safe and comfortable lodging for individuals visiting the area for business, leisure, or other purposes. The establishment serves a market of domestic and possibly international visitors who require overnight accommodation. Its primary function is to facilitate guest stays through reservation, check‑in, and room provision services.

In July 2016, Sentinel Hotel experienced a payment card breach when malware was installed on a single front‑desk terminal, capturing cardholder names, numbers, expiration dates, and verification codes from guests who used the terminal for in‑person transactions. The malicious program remained undetected for approximately three months before being discovered, prompting the hotel to engage an external security firm to investigate the incident. Following the investigation, the hotel disabled the malware, implemented enhanced protective measures to prevent recurrence, and notified law enforcement authorities about the breach. Guests whose contact information was available received direct notifications of the incident, and the hotel established customer‑support channels to address any questions or concerns arising from the event. This episode highlighted the hotel’s need to strengthen its point‑of‑sale security and led to lasting improvements in its data protection practices.