Western Alliance Bank

Profile narrative

Western Alliance Bank, also known bythe alias Phoenix, operates as a financial services entity with its headquarters located in the United States of America. The organization provides banking services to its customers, encompassing typical deposit and lending activities as well as related financial products. It serves individuals and businesses within its market footprint.

On October 12, 2024, the bank experienced an external system breach that resulted in unauthorized access to personal data, including names combined with other identifiers. The breach was not discovered until several months after the initial unauthorized access occurred. Investigation determined that over 21,000 individuals were affected, among them a small number of residents from the state of Maine. Affected consumers received written notification approximately two months after the breach was discovered.

As part of the response, the bank arranged for complimentary identity theft protection services to be offered to all impacted individuals for a period of one year, which included credit monitoring. Legal representation was engaged to coordinate the notification process and oversee mitigation efforts. The incident underscores the importance of timely detection and response in safeguarding consumer information.

Incidents

1 incident linked to this organisation.