Adams County Communication Center

Adams County Communication Center, also known as ADCOM911, is a public safety answering point headquartered in the United States of America. The organisation operates under its primary alias and provides essential emergency communications services for the jurisdiction of Adams County. Its core mission is to facilitate timely and accurate handling of emergency requests for service from the public and to support the responding agencies within the county.

The centre delivers 911 call intake, computer‑aided dispatch (CAD) operations, and records management system (RMS) functions for local law enforcement and fire departments. By managing the flow of information between callers and first responders, it ensures that appropriate resources are directed to incidents as they occur. These services are integral to the day‑to‑day public safety operations of Adams County.

ADCOM911 maintains redundant technical capabilities and established manual procedures to sustain operations during disruptions. This resilience was demonstrated during the ransomware incident on May 4 2023, when the attack temporarily affected its CAD and RMS platforms yet emergency services continued to function without interruption. The centre’s ability to rely on backup systems and manual processes allowed law enforcement and fire agencies within the county to receive and respond to all calls for service throughout the event.

Following the May 2023 ransomware attack, the organisation initiated an investigation with the assistance of federal law enforcement partners. The incident prompted a review of its cybersecurity posture while confirming that its operational continuity measures performed as intended. No further details regarding ownership, parent‑subsidiary relationships, or workforce size are provided in the available sources.