SONDA

SONDA is a Chilean‑based information technology multinational that delivers technology solutions and services to clients across various industries. The company’s headquarters are located in Chile, and it maintains operations in multiple countries, as indicated by the internal documents and identity cards from its international offices that were exposed during a 2023 cyber incident. While the exact range of its offerings is not detailed in the available sources is not specified, its description as an IT multinational implies a focus on enterprise‑level IT support. This positions SONDA as a provider of technology services in several Latin American and international markets.

The firm’s scale is reflected in its multinational footprint, though specific employee numbers or revenue figures are not disclosed in the provided material. Being described as an IT multinational suggests a substantial organizational structure capable of serving large‑scale corporate and public‑sector clients. SONDA’s ability to segment client services from internal networks, as noted during the 2023 incident response, indicates a degree of architectural separation intended to protect customer environments. This operational design is a notable aspect of its service delivery model.

In March 2023, SONDA suffered a ransomware attack claimed by the Medusa group, which resulted in the exfiltration of internal data including employee identity cards and corporate documents from its various country operations. The company detected malware in its systems and engaged the cybersecurity firm Mandiant to assist with investigation and remediation. Medusa subsequently published proof of the stolen data on its leak site and issued a ransom demand with a deadline to prevent further release. The incident highlighted SONDA’s exposure to sophisticated cyber threats and its reliance on external expert support for crisis management.