North East King County Regional Public Safety Communication Agency

North East King County Regional Public Safety Communication Agency, known as NORCOM, is headquartered in the United States. The agency provides emergency communication services for public safety organizations, including fire departments, in the King County region. It processes and manages emergency call data, including medical response records, for the agencies it serves.

The 2013 security breach affected a NORCOM server that held medical response records from three fire departments, indicating that the agency stores such data for those departments. NORCOM’s role includes serving multiple fire departments and law enforcement entities within its jurisdictional area. The agency’s operations involve maintaining the communications infrastructure used by its partner organizations.

Following the breach, NORCOM coordinated with local and federal law enforcement to investigate the incident, notified the individuals whose information was exposed, and decommissioned the compromised server, which was not linked to active 911 systems. The exposed data comprised names, addresses, birth dates, driver’s license and Social Security numbers, medical conditions, and details of emergency calls affecting both callers and 231 current and former firefighters. This event highlighted the agency’s responsibility for protecting sensitive personal and health information.

As a regional public safety communication agency, NORCOM is a public sector entity established to serve the emergency communication needs of its member jurisdictions. Its structure reflects a collaborative arrangement among local governments and public safety agencies to provide shared communications services. No further details about ownership or parent‑subsidiary relationships are available in the supplied sources.