Stillwater Medical Center

Stillwater Medical Center, also known as SMC, is a healthcare organization based in the United States that delivers medical services to patients through its care facilities. The organization provides a range of clinical services that include inpatient and outpatient care, diagnostics, and treatment options typical of a medical center. It relies on electronic health record systems to manage patient information and support clinical workflows. Patients can access their health data, schedule appointments, and communicate with providers via online patient portals and mobile applications. The center also maintains traditional communication channels such as telephone services and email for administrative and clinical coordination. These digital and conventional tools enable the organization to coordinate care across its various service lines.

In June 2021, Stillwater Medical Center experienced a ransomware attack that forced the shutdown of its electronic health record systems and disrupted multiple operational functions. The incident led to outages of phone services, online patient portals, mobile applications, and email, causing intermittent communication and some appointment cancellations. During the response, the organization’s information technology team worked with law enforcement and forensic specialists to secure the environment and begin restoration efforts. While systems were being recovered, clinical staff continued to deliver patient care using manual processes and alternative documentation methods. The event underscored the facility’s dependence on integrated information technology for medication verification, laboratory result reporting, and overall care coordination. No further details about the organization’s size, ownership, or specialized services are provided in the available source material.