TPL FVG

TPL FVG is an organisation headquartered in Italy that offers services which include a mobile ticketing solution for its users. The mobile ticketing functionality is delivered through a third‑party provider that supplies the platform for purchasing and validating tickets via smartphones. This service enables customers to access their tickets digitally, supporting contactless entry and fare processing. TPL FVG works with the provider to integrate the ticketing system with its overall service delivery. The organisation maintains its service delivery and oversees the mobile ticketing solution as part of its operations.

In March 2025, TPL FVG disclosed a cybersecurity incident that affected its mobile ticketing service provider, where unauthorized access at the provider’s data centre led to the exfiltration of personal contact data such as email addresses and phone numbers. Payment information remained secure because it is stored separately by dedicated payment service providers. Following the breach, the provider implemented containment measures and strengthened both technical and organisational security controls. TPL FVG has remained in contact with the provider to monitor the situation and has advised its users to stay alert for possible phishing attempts that could exploit the exposed data. The organisation continues to provide its services while overseeing the security of its ticketing platform.