One Albania

One Albania is a telecommunications provider headquartered in Albania that delivers mobile, fixed-line, and IPTV services to customers across the country. As the nation’s second‑largest telecommunications operator, it serves a broad consumer and business market with a focus on maintaining reliable voice, data, and entertainment connectivity. The company’s product portfolio includes voice plans, broadband internet access, and television streaming options, positioning it as a full‑service provider within the Albanian telecom sector. Its headquarters in Albania situates it centrally to manage network infrastructure and customer support operations nationwide. One Albania’s market presence is underscored by its ranking behind only the largest incumbent operator, reflecting a significant share of the domestic telecommunications landscape.

During a cybersecurity incident on 25 December 2023, One Albania demonstrated operational resilience by keeping all mobile, fixed‑line, and IPTV services fully functional despite concurrent attacks on national institutions. The Albanian cyber authority traced the attack sources to non‑domestic IP addresses, yet the telco reported no service disruption. In response, One Albania collaborated closely with the regulatory bodies AKEP and AKCESK to coordinate incident management, ensure data protection, and uphold regulatory compliance. Throughout the episode, the company emphasized transparency in its communications with stakeholders and the public. These actions highlight One Albania’s commitment to network stability, regulatory cooperation, and clear crisis communication as distinguishing attributes of its operational approach.