Habitat Audois

Habitat Audois, which also operates under the aliases Audois Housing and Audois Habitat, is a housing organisation headquartered in France. The organisation provides housing management services that include tenant support, rent collection, and the processing of housing applications for prospective residents. Through its dedicated online portal, tenants can contact their assigned sector managers and make rent payments electronically. Housing applicants are directed to a government‑managed platform where they can submit and track their applications. Habitat Audois maintains physical office locations that remain open to the public for in‑person assistance when needed. The organisation publishes news and service updates on its actualités page, which is accessible via its website.

On 21 October 2023, Habitat Audois suffered a cyberattack that disrupted its email systems and standard telephone services. In response to the outage, the organisation activated alternative telephone numbers for urgent technical issues and tenant support. Tenants were advised to use the online portal for routine services such as contacting sector managers and making payments while the primary channels were unavailable. Physical office locations remained open and accessible to tenants and applicants despite the disruption to digital and telephone services. Staff maintained service continuity by employing temporary communication channels while working to restore normal operations. The organisation did not specify a full restoration timeline, indicating that recovery was expected to proceed gradually over the following weeks. Details of the incident were reported by La Dépêche and corroborated by a notice posted on the organisation’s own actualités page.