Humanomed

Humanomed, also known by its alias Humanomed, is an Austrian healthcare organization that operates medical clinics focused on delivering a broad spectrum of clinical services. Its primary activities include providing inpatient and outpatient care, conducting diagnostic examinations, and managing radiology departments that produce imaging studies essential for diagnosis and treatment planning. The organization’s service model emphasizes timely access to imaging resources, supporting physicians across specialties such as orthopedics, cardiology, and neurology. By maintaining its own radiology infrastructure, Humanomed aims to ensure consistent quality and rapid turnaround of results for patients treated at its facilities.

According to the information disclosed in the May 2025 security incident report, Humanomed’s two clinic locations together serve approximately twelve thousand inpatients each year, providing a measurable indication of its scale within the regional healthcare market. The organization’s headquarters are situated in Austria, from where it oversees administrative functions, coordinates clinical operations, and manages the technology platforms that support its facilities. While the exact number of outpatient visits, staff members, or annual revenue is not detailed in the available sources, the inpatient figure offers a concrete benchmark for understanding the volume of care delivered by the organization.

Humanomed is distinguished by its reliance on a centrally maintained radiology software platform that receives remote updates, a characteristic that became relevant during the May 26, 2025 incident when the internal IT team detected irregularities in the update tool used for maintaining that system. In response, the organization engaged an external security firm to investigate the potential network intrusion, and the investigation so far has found no evidence that patient data were exfiltrated or that any ransom demand was made. Both clinics have continued to operate normally, continuing to serve their patient base without interruption, and no police report has been filed because the investigation has not confirmed any data theft. These details highlight Humanomed’s focus on integrating technology into clinical workflows while also underscoring the importance of robust security monitoring for remotely managed medical software.