Upstate Home Care

Profile narrative

Upstate Home Care, also known as Upstate Home Health Care and referenced in incident reporting as Upstate Homecare, is a United States-based organization associated with the home care and home health care sector. At a general level, its work is connected to patient care, although the available material does not define its exact clinical service lines or care settings. The available context identifies patients, treatment records, physician names, patient IDs, and Medicare/Medicaid numbers, which places the organization within U.S. healthcare services and healthcare administration involving patient records. Its market context is therefore patient-care related rather than manufacturing, retail, or pure technology. No explicit employee count, annual revenue, number of locations, patient census, or geographic service area beyond the stated United States headquarters is provided. No parent company, subsidiary relationship, merger status, or ownership structure is stated in the available material.

A distinguishing attribute supported by the available information is that the organization handles sensitive patient information spanning identity, contact, financial, clinical, and government program data. Publicly described information about Upstate Home Care is largely tied to a ransomware incident dated 2021-11-04. In that incident, sensitive patient data was stolen and later posted on a darknet leak site. The compromised information reportedly included names, dates of birth, contact details, government-issued identifiers, financial account data, treatment records, physician names, patient IDs, and Medicare/Medicaid numbers. The presence of treatment records and physician names indicates that the organization maintained clinical information, while the presence of government-issued identifiers and Medicare/Medicaid numbers indicates that it also maintained administrative and payer-related patient data. Following the incident, the organization conducted a security review, implemented enhanced safeguards, notified affected individuals, and offered complimentary identity theft monitoring services. This incident is the main confirmed operational and security context provided, while the source material does not establish additional competencies, market share, or formal regulatory responsibilities.

Incidents

2 incidents linked to this organisation.