LOXONE

Profile narrative

LOXONE is an Austrian technology company specializing in intelligent building automation for residential and commercial properties. Headquartered in Kollerschlag, Upper Austria, the company develops and manufactures the Loxone Miniserver, a central hardware controller that coordinates lighting, shading, heating, ventilation, security, energy management, and audio systems through a unified platform. Its software ecosystem includes Loxone Config for professional configuration, the Loxone App for end-user control, and cloud services such as Remote Connect and Exosphere that enable remote access, monitoring, and multi-site management without requiring complex network configuration. The company serves both new construction and retrofit markets across Europe and has expanded its partner network to support installations in over 100 countries worldwide.

The organization operates as a privately held entity with a vertically integrated model that encompasses hardware development, firmware engineering, cloud infrastructure, and a certified partner program for system design and installation. This structure allows LOXONE to maintain tight integration between its Miniserver hardware, proprietary communication protocols such as Loxone Link and Tree, and the software layer that orchestrates automation logic. The company's focus on local processing rather than cloud dependency distinguishes its approach within the smart building sector, emphasizing reliability, data privacy, and real-time responsiveness even during internet outages. Its product portfolio extends beyond the core Miniserver to include dedicated actuators, sensors, touch interfaces, and energy meters that form a complete ecosystem for whole-building automation.

On October 18, 2026, LOXONE disclosed that it had detected a cyberattack targeting its internal systems. The company confirmed that the incident affected unspecified internal services while its customer-facing Miniservers, Remote Connect functionality, and Exosphere cloud platform remained operational and unaffected. The statement indicated that the attack was identified promptly and that measures were taken to contain the impact on internal operations. No evidence was presented suggesting compromise of customer data, device firmware, or the integrity of automation systems deployed in the field. The incident highlights the operational resilience of LOXONE's architecture, which separates customer-facing infrastructure from internal corporate networks.

Incidents

0 incidents linked to this organisation.