Greenway Health

Greenway Health is a healthcare information technology company that supplies electronic health record (EHR), practice management, revenue cycle management, and population health solutions to ambulatory care providers. Its flagship Intergy platform delivers these functions as a cloud‑hosted, multi‑tenant service that enables clinicians to access patient records, schedule appointments, submit claims, and analyze population data from any internet‑connected location. In addition to Intergy, the company offers complementary modules such as Intergy Practice Management for billing and scheduling, Intergy Population Health for risk stratification and care coordination, and Intergy Revenue Cycle Management for claims processing tools that integrate with existing workflows. These products are designed to help medical practices comply with federal regulations including HIPAA and MACRA while improving clinical efficiency and financial performance. Greenway Health primarily serves markets across the United States, supporting a variety of specialties such as primary care, pediatrics, orthopedics, and urgent care centers. The company emphasizes interoperability, allowing its systems to exchange data with laboratories, pharmacies, and health information exchanges through standardized interfaces like HL7 and FHIR. By focusing on the ambulatory sector, Greenway Health positions itself as a vendor that understands the unique operational challenges faced by outpatient providers, offering scalable solutions that can grow with a practice’s patient volume and service offerings.

In April 2017, Greenway Health disclosed a ransomware attack that affected approximately 400 clients using its Intergy cloud‑hosted platform, disrupting access to data and services for those practices. The organization confirmed that there was no evidence of patient data exfiltration or misuse and stated that it relied on secure backups to restore operations, noting that roughly half of the impacted clients were returned to normal service promptly while the remainder temporarily shifted to manual workflows. Leadership emphasized that the incident was confined to Intergy users, collaborated with federal law enforcement agencies including the FBI, and provided enhanced support such as dedicated help‑desk resources and communication updates to affected practices during the recovery period. This event highlighted Greenway Health’s specialization in cloud‑based EHR delivery and demonstrated its capabilities in incident response, backup reliance, and transparent client communication. While the organization’s headquarters are located in the United States, the source material does not provide explicit details about its ownership structure, parent‑subsidiary relationships, total employee count, or overall client base beyond the figures mentioned in the incident report.