Angoulême

The organisation provides municipal and intercommunal services for the city of Angoulême and its surrounding agglomeration community. It delivers public administration functions that support residents, businesses, and local institutions. These services include the maintenance of official websites, internet connectivity, and telephone networks used for civic communication. The organisation also manages internal IT systems that enable the day‑to‑day operation of municipal offices.

The organisation's headquarters are situated in Angoulême, France, as indicated by its official aliases. It operates under the collective name Grand Angoulême metropolitan area, reflecting its jurisdictional scope. While specific figures on population served or staff numbers are not disclosed in the available sources, the entity is recognised as the local authority for the Angoulême region.

On 24 July 2023, the organisation suffered a cyberattack that targeted its IT services and completely paralysed both the municipal and intercommunal institutions. The attack disrupted internet and telephone networks for a large part of the day and rendered public websites inaccessible. Investigations indicated that the breach likely began when an employee clicked on a malicious email, allowing threat actors to infiltrate the network. Despite the online outage, in‑person services at the town hall continued to be available to the public. A formal complaint was filed with local police following the incident.

The organisation is a public municipal entity, owned and funded by the local government of Angoulême. It functions as part of the Grand Angoulême intercommunal structure, coordinating services across member communes. No further details about ownership hierarchy, parent organisations, or subsidiary entities are provided in the source material.