ADT Inc.

ADT Inc. provides security and alarm monitoring services for residential and commercial customers. Its core offerings include intrusion detection, fire and carbon monoxide detection, video surveillance, access control, and smart home integration. The company maintains a network of monitoring centers that receive alarm signals and initiate appropriate emergency responses. Customers receive professional installation, ongoing system maintenance, and mobile application control of their security devices.

ADT Inc. is headquartered in the United States of America, as indicated by its aliases ADT Inc. and ADT. The firm focuses on delivering 24/7 professional monitoring, aiming to protect lives and property through rapid alarm verification and dispatch. Its services are designed to meet industry standards and are often integrated with local emergency services. The company emphasizes continuous technology updates to keep pace with evolving security threats.

In April 2026, ADT Inc. experienced a data breach after attackers compromised an employee Okta single sign‑on account via voice phishing, allowing the threat group ShinyHunters to extract limited customer data from its Salesforce system. The exposed information included names, phone numbers, addresses, dates of birth, and the last four digits of some Social Security numbers, while payment card and bank data remained unaffected. The breach prompted a forensic investigation, law‑enforcement notification, and class‑action inquiries concerning potential identity‑theft risks.

Earlier, on January 1, 2024, ADT Inc. suffered a separate incident where attackers used compromised credentials obtained from a third‑party business partner to access encrypted internal data linked to employee user accounts. The company contained the intrusion, notified the affected partner, engaged external cybersecurity experts and federal law enforcement, and reported that no customer personal information or security systems were compromised. This event followed another recent unauthorized access to customer order databases, highlighting ongoing credential‑related challenges.