Rhaonline

The Raleigh Housing Authority, operating under the alias Rhaonline, is a public housing agency headquartered in Raleigh, North Carolina, United States. Its core function is to provide housing assistance and manage residential properties for low-income residents, serving a community of nearly 6,000 individuals. The agency's operations encompass the administration of housing units, processing applications, and coordinating essential services such as maintenance requests, which are critical for daily resident welfare. A significant cyberattack on May 5, 2023, severely disrupted these operations, forcing a complete shutdown of the Authority's computer systems and locking employees out of their accounts. This incident highlighted the organization's substantial reliance on integrated digital infrastructure for its core business functions and resident communications. During the system outage, the agency maintained a minimal level of service by establishing a dedicated phone line for residents to submit maintenance requests, demonstrating a contingency plan for essential operations.

The 2023 cyberattack's severity prompted an investigation by the National Guard cyber security team, underscoring the potential sensitivity of the data housed within the Authority's systems and the incident's classification as a significant public sector security event. The involvement of a state military cyber unit indicates the attack's scale and the possible compromise of personally identifiable information or other protected resident data, leading the Authority to undertake steps to notify affected individuals. This event distinguishes the Raleigh Housing Authority as a critical local government entity that manages sensitive data for a vulnerable population, making it a target for cyber threats. The incident also reveals a key competency in its ability to coordinate with external state and federal cybersecurity resources during a crisis. No information is available regarding the Authority's ownership structure, parent organizations, or subsidiary relationships, as these details were not provided in the source material. The profile is therefore based solely on its stated public service mission, its resident population size, and the documented cybersecurity event.