Azienda Trasporti e Mobilità di Ancona e Provincia

Azienda Trasporti e Mobilità di Ancona e Provincia (ATMA) is the public transport and mobility authority for the city of Ancona and its surrounding province. The organisation operates local bus and other transit services that move residents and visitors within the region. In addition to traditional ticketing, ATMA provides a digital channel through the Atma mobile application where users can purchase mobility tickets. The Atma app allows customers to buy, store and validate tickets for the various transport modes offered by ATMA. The application is developed and maintained under a service agreement with MyCicero S.r.l., which hosts the app’s servers and backend infrastructure.

ATMA’s service area covers the urban centre of Ancona and the broader provincial territory, although specific passenger volumes or fleet sizes are not disclosed in the available sources. By offering both physical and electronic ticketing options, the organisation aims to meet the mobility needs of commuters, tourists and occasional travelers. The Atma app represents a key part of ATMA’s strategy to modernise fare collection and improve user convenience. Through the app, users can access real‑time information about routes and schedules, although the primary function highlighted in public notices is ticket purchase. The reliance on an external provider for the app’s technical operation means that ATMA’s digital service delivery is intertwined with the security and reliability of MyCicero’s infrastructure.

In March 2025, MyCicero S.r.l. suffered a cyber attack that compromised personal data collected via the Atma app, including names, surnames, email addresses, telephone numbers and ticket purchase histories. Login credentials, passwords and payment details were reported as not exposed in the incident. Following the breach, MyCicero disabled the affected systems, launched a forensic investigation, reinforced security measures and access policies, and established a dedicated support channel for impacted users. ATMA communicated the incident to its users, advised them of the temporary service slowdowns, and coordinated with the provider to restore normal app functionality. The organisation’s headquarters is located in Italy, and while its ownership structure is not detailed in the publicly available sources, it functions as a regional public mobility entity responsible for transport services in Ancona and its province.