ChatBooks

ChatBooks operates as an online photo print service that allows customers to upload digital images and order a variety of printed products such as photo books, canvas prints, and standard photo prints. The company is headquartered in the United States of America. Users create accounts on the platform to store their photos, manage orders, and access additional features like social media integration. The service retains user account information to enable these functions and to personalize the ordering experience. By offering a range of photo‑based products, ChatBooks serves consumers who seek convenient ways to transform digital memories into physical keepsakes.

In May 2020, a security breach disclosed that approximately 15 million ChatBooks user records were compromised, exposing email addresses, SHA-512 hashed passwords, social media access tokens, and other personally identifiable information. The stolen data also contained partial social security numbers and IP addresses. This incident was part of a larger campaign by the Shiny Hunters group that simultaneously affected HomeChef and Chronicle.com, together impacting around 26 million accounts. The compromised ChatBooks database was advertised for sale on dark web forums for about $2,000. Researchers verified the authenticity of the breach, confirming that the leaked information matched the structure of ChatBooks’ user database. No explicit information about ChatBooks’ ownership, parent company, or precise market size is available in the provided sources.