Menu
Browse

GoToMyPC

Primary URL Location Industry
gotomypc[.]com
Country United States of America
Technology Icon
Technology
Profile

GoToMyPC is a remote access software service that allows users to connect to and control their personal or work computers from another device over the internet. The service supports Windows and macOS hosts and provides client applications for desktop, mobile, and web platforms. It is primarily marketed to individuals, small businesses, and enterprise customers who need remote access for telecommuting, IT administration, or file retrieval. Users can launch a session after authenticating through a secure login portal, and the connection is encrypted to protect data in transit. The product is offered as a subscription‑based service with various tiers that differ in the number of concurrent computers and features such as file transfer and remote printing.

The company’s headquarters is located in the United States of America. In June 2016 GoToMyPC disclosed a sophisticated password attack that prompted a mandatory password reset for all users and highlighted a delay in detecting the incident. Following the event the firm advised customers to adopt passwords longer than eight characters with mixed character types and to enable two‑step verification for added security. While the company confirmed unauthorized access attempts, it did not release the number of affected accounts or specify whether personal data was exposed. Structurally, GoToMyPC is a product line owned by LogMeIn, which was acquired by Citrix Systems in 2017, placing the service within Citrix’s broader remote work and virtualization portfolio.

Incidents
Linked incidents available to members
1 incident