Heim & Haus

Heim & Haus, also known by its alias, is headquartered in Germany.
The organisation maintains IT systems as part of its operational infrastructure.
It provides a customer portal that is accessible online.
It operates production facilities at its sites.
Together these components support nationwide operations across the country.
The customer portal, production facilities, and IT systems are components of its infrastructure.
Heim & Haus conducts its business activities within the German market.

On 1 June 2025, Heim & Haus was targeted by a cyber attack that encrypted portions of its IT infrastructure.
The attack led to the exposure of personal data belonging to individuals.
The organisation’s immediate response included system containment and the launch of a forensic investigation with expert support.
Recovery efforts restored IT systems, customer portal access, production, and nationwide operations.
Forensic analysis confirmed a data breach, prompting timely notification of the affected persons.
All response actions were coordinated with the relevant data protection authorities.
Heim & Haus submitted a GDPR‑compliant final report detailing the incident and remedial measures taken.
The incident was handled in accordance with GDPR requirements.