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Biggby Coffee

Primary URL Location Industry
biggby[.]com
Country United States of America
Hospitality & Leisure Icon
Hospitality & Leisure
Profile

Biggby Coffee is a franchised coffeehouse chain that primarily serves brewed coffee, espresso-based drinks, teas, smoothies, and a selection of bakery items such as muffins, bagels, and sandwiches. The company operates stores mainly in the Midwestern United States, with a presence extending to other states through its franchise model. Its headquarters is located in the United States, specifically in Michigan. The company prepares its beverages to order. While exact store counts are not provided in the source material, the chain has grown to include numerous locations across multiple states.

Distinguishing attributes of Biggby Coffee include its focus on franchising, which allows local entrepreneurs to own and operate individual stores while adhering to corporate standards for product quality and service. The company places a strong emphasis on community involvement, often supporting local events and charitable initiatives. Structurally, Biggby Coffee is a privately held business that was founded in 1995 by Bob Fish and Mary Roszel in Michigan, and it remains under private ownership without a publicly traded parent or subsidiary structure noted in the available information. The firm has implemented security enhancements following a 2015 data breach that exposed customer and applicant information, demonstrating a commitment to protecting personal data. The breach was initially identified by the company’s web developer, who alerted management about a week before the public disclosure, prompting law enforcement notification and subsequent security improvements.

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