Autolinee Romano

Autolinee Romano, also known byits alias, is headquartered in Italy. The organisation provides a mobile application named My Cicero that is accessible through its website. This app serves as a point of interaction for its users, enabling them to access services offered by the company. Autolinee Romano relies on external IT service providers to maintain the servers and infrastructure that support the application. The company’s core activities revolve around delivering digital services to its customers through its platform. Its operational base in Italy situates it within the European market for digital service provision.

On 30 March 2025, Autolinee Romano experienced a data breach after its IT service provider reported a security incident that allowed unauthorized external actors to access the company’s servers. The breach prompted a temporary shutdown of the affected systems, which resulted in malfunctions and slowdowns in the My Cicero mobile application. Personal information such as names and contact details, including email addresses and phone numbers, was potentially exposed, while access credentials, financial data, passwords, identification documents and credit card information remained unaffected because they are not stored on the compromised systems. In response, the provider implemented technical and organisational measures, including blocking the impacted systems, analysing the unauthorized access, cleaning the infrastructure and enhancing security protocols. Ongoing efforts are directed at strengthening access policies, verifying credentials and improving monitoring for anomalous activity. Autolinee Romano has established a contact point for further information via email and through its data protection officer.