Hong Kong Broadband Network

Hong Kong Broadband Network, also known as Hong Kong Broadband, is a telecommunications provider headquartered in China. The company operates a broadband network that delivers internet connectivity to residential and business customers. Its core offerings include high‑speed internet access and related network services. As a player in the telecommunications sector, it competes in the market for fixed‑line and broadband solutions. The organisation’s primary focus is on maintaining and expanding its network infrastructure to serve its subscriber base.

In January 2012, the company experienced a security breach when an inactive customer database was accessed without authorization. The compromised data included names, identity card numbers, over 40,000 credit card details, contact information, and addresses for about 380,000 individuals. This figure represented roughly 10.5 % of the company’s total customer base at the time. Upon discovery, Hong Kong Broadband Network notified affected customers by email and text message, alerted relevant banks, and reported the incident to law enforcement and privacy authorities. Investigations determined that the attack was sophisticated and targeted a single server, with no evidence of wider system compromise. Critics highlighted concerns about the prolonged storage of outdated payment data and questioned whether security measures were consistent between active and inactive databases. In response, the organisation implemented immediate preventive measures to strengthen its security posture.