City of Midland

The City of Midland is a municipal government located in the United States of America. It provides a range of local government services to its residents, including the administration of utility billing and payment processing. As part of its service delivery, the city utilizes Superion's Click2Gov online payment system to allow residents to pay their utility bills electronically. This system is hosted on-premise within the city's network infrastructure. The city's responsibilities also encompass typical municipal functions such as public safety, infrastructure maintenance, and community services. By offering an online payment portal, the city aims to improve convenience and accessibility for its constituents.

In June 2018, the City of Midland experienced a data breach that originated from a vulnerability in the Superion Click2Gov platform. Attackers exploited this flaw to gain access to the city's on-premise network handling utility bill payments. The incident was part of a wider series of compromises affecting multiple municipalities that used the same software, with similar breaches reported in places such as Oxnard and Wellington. Following the breach, Superion issued patches to address the vulnerability and collaborated with affected customers to secure their installations. The city engaged forensic investigators to assist with remediation and to assess the scope of the exposed data. Properly patched and configured networks, as well as cloud-hosted or data center deployments of the software, were noted to remain unaffected by the flaw.