Scalable Capital

Scalable Capital operates as a digital wealth management firm, delivering investment services through an online platform. The company focuses on providing customers with access to managed portfolios and related financial information via digital channels. Its core activity revolves around enabling individuals to invest and monitor their assets electronically.

The firm’s headquarters is located in the United Kingdom, as indicated in its organisational profile. This location serves as the central point for its operational and administrative functions. Being based in the UK places it within a major financial centre that hosts numerous regulated financial service providers.

In October 2020, Scalable Capital experienced a significant data breach when unauthorized actors gained access to its document archive. The breach exposed a range of personal and financial data, including customers’ contact details, bank account numbers, portfolio reports, transaction statements, invoices, and national insurance numbers. Importantly, the firm confirmed that customer assets and login credentials remained secure throughout the incident, indicating a separation between stored documents and core account systems.

Following the discovery, Scalable Capital implemented additional security measures to protect its document storage environment and notified the relevant supervisory authorities of the unauthorized access. The notification reflects the firm’s obligation to comply with regulatory requirements for reporting data breaches in the financial sector. These actions demonstrate the company’s responsiveness to security incidents and its adherence to oversight expectations.