Ville de Saumur

Ville de Saumur, also known as Communauté d'Agglomération Saumur Val de Loire, is a French local authority that governs the city of Saumur and its surrounding communes. It provides municipal services to residents, including the management of public facilities and the administration of civil registry functions such as identity document appointments. The organisation oversees the operation of local schools and library access points within its territory. As a public sector body, it operates under the regulatory framework of French territorial collectivities. Its responsibilities include maintaining essential infrastructure and ensuring the continuity of services for the community. The entity collaborates with regional and national agencies on matters of public safety and emergency preparedness. These functions are carried out through administrative departments that serve the population of the Saumur Val de Loire area.

On 23 March 2022, the Ville de Saumur and its agglomeration community were subjected to a cyberattack that targeted its information technology infrastructure. The attack resulted in the unavailability of most servers, software applications, and network components as part of the organisation's security protocols. Despite the widespread disruption, schools and library access points under its jurisdiction remained operational during the incident. All public facilities managed by the authority stayed open to citizens, although technical services were limited. In response, the authorities filed a formal complaint with judicial authorities and activated pre‑established contingency plans. The response effort received assistance from national cybersecurity agencies and external partners specialising in incident management. A dedicated crisis unit was convened to coordinate the technical recovery and communication with stakeholders. This unit ensured that essential citizen services, such as telephone lines and identity document appointments, continued to be accessible. Ongoing work is focused on restoring full functionality across all affected systems and returning normal service levels.