Exabytes

Exabytes operates as a web hosting and domain registration provider headquartered in Malaysia. Its core offerings include shared hosting, virtual private servers, Windows‑based hosting, and managed WordPress environments. The company also provides cloud infrastructure services, SSL certificates, and email hosting solutions. These services are aimed at individuals, small‑to‑medium enterprises, and larger organisations seeking reliable online presence tools. Exabytes serves customers across multiple continents, reflecting its global reach despite its Malaysian base.

The incident report from September 2021 indicates that Exabytes serves over 160,000 clients worldwide, a figure that illustrates the scale of its user base. The ransomware attack disrupted a range of services, including WordPress hosting, VPS platforms, and Windows shared hosting, demonstrating the breadth of its product portfolio. Recovery efforts were described as slow, with only a small fraction of affected systems restored in the initial phase. The attackers reportedly demanded a cryptocurrency payment of $900,000, though the company has not confirmed whether any payment was made. Exabytes detected the intrusion, notified authorities, and began restoration work, but full recovery timelines were not disclosed at that time.

Exabytes distinguishes itself by specializing in hosting solutions that cater to both Linux and Windows environments, a flexibility that appeals to a diverse clientele. Its presence in the Malaysian market has positioned it as a notable regional player in the web hosting sector. The company’s technical competencies include managing large‑scale server infrastructures and providing rapid provisioning of virtual resources. While the public record does not detail its ownership structure or parent‑subsidiary relationships, the available information confirms its independent operation as a provider of internet‑based services.