Datrix

Datrix, also known by its alias, is a cloud communications company headquartered in the United Kingdom. The organisation provides cloud‑based communication solutions that enable businesses to manage their internal and external correspondence. Its core offering centres on delivering scalable, internet‑hosted services that support enterprise connectivity and collaboration.

On 28 November 2019 Datrix fell victim to a phishing attack that began when an employee clicked a malicious link originating from a compromised supplier. The click granted attackers access to the company’s internal email system, which they then used to target finance personnel with fraudulent payment requests. These requests were sent from a spoofed domain that closely resembled Datrix’s legitimate corporate address. As a result of the breach, approximately 300 customers’ contact details were exposed through the compromised correspondence. Rapid containment measures prevented the attackers from sending thousands of additional malicious emails. In response, Datrix promptly disabled the affected account, notified impacted parties to delete any suspicious messages containing the phrase “new project” in the subject line, and conducted direct outreach to verify that recipients were aware of the threat. The incident underscored how a single compromised account could be exploited to launch financial fraud attempts and unauthorized communications. No further details about the company’s size, ownership structure, or subsidiaries are provided in the available sources.