Flexible Benefit Service Corporation

Flexible Benefit Service Corporation operates as a benefits administrator that provides flexible benefit arrangements for employers and their employees. The organization offers services such as the design, enrollment, and administration of flexible spending accounts, health reimbursement arrangements, and other tax‑advantaged benefit programs. It functions as a HIPAA business associate, which means it handles protected health information on behalf of covered entities. By concentrating on flexible benefit solutions, the firm assists clients in managing employee compensation while meeting regulatory requirements.

The company is headquartered in the United States, with its operations based in Illinois. Although specific figures on employee count or revenue are not disclosed in the available sources, the 2017 phishing incident revealed that the firm’s systems contained personal and protected health information for over five thousand individuals. This indicates a measurable footprint in the benefits administration market, particularly among Illinois‑based employers. The breach also demonstrated that the organization maintains processes for detecting unauthorized email activity and initiating containment measures.

Flexible Benefit Service Corporation is distinguished by its specialization in administering benefit plans that require strict adherence to privacy and security regulations. Its expertise lies in safeguarding health‑related data while delivering flexible spending and reimbursement services to clients. The organization’s response to the 2017 phishing event—including notifying affected parties, offering identity‑theft protection guidance, and establishing a dedicated assistance hotline—highlights its incident‑response capabilities. These attributes position the firm as a regulated benefits administrator focused on compliance and client support.