City of Novi Sad

Profile narrative

The City of Novi Sad functions as the municipal authority for the urban area of Novi Sad, Serbia, delivering a broad range of public services to residents and businesses. These services include the management of water supply and sewage systems, waste collection and recycling, public transportation, road maintenance, and urban planning. The municipality also oversees local education institutions, primary healthcare facilities, social welfare programs, and housing policy implementation. In addition, it issues permits, enforces local regulations, and coordinates emergency response efforts such as fire protection and civil defence. Economic development initiatives, including support for small enterprises and attraction of investment, fall under its purview, as does the organisation of cultural and sporting events that enhance community life. The city’s administrative structure comprises various departments and public utilities that operate under the authority of the elected city assembly and mayor.

Situated on the banks of the Danube River, Novi Sad is the second‑largest city in Serbia and serves as the administrative centre of the autonomous province of Vojvodina. Its historical prominence is highlighted by the Petrovaradin Fortress, a major landmark that hosts the internationally recognised EXIT music festival each year. The city is home to the University of Novi Sad, which contributes to its reputation as an educational and research hub in the region. Novi Sad’s multicultural heritage, influenced by Serbian, Hungarian, Slovak, and other communities, shapes its cultural policies and public programming. The municipality’s information technology infrastructure, which supports all of the aforementioned services, was targeted in a ransomware attack by the PwndLocker group on 3 March 2020, resulting in encrypted files, disrupted backup solutions, and operational challenges that underscored the growing importance of cyber‑resilience for local governments. These elements together define the city’s role as a key administrative, cultural, and educational centre within Serbia.

Incidents

1 incident linked to this organisation.