Helpfeel

Profile narrative

Helpfeel operates the Gyazo platform, a service that enables users to capture screenshots or images, upload them to the cloud, and share them via short, easily distributable links. The tool is designed for quick, real‑time sharing and is used by individuals, developers, and teams who need a lightweight way to distribute visual content. Gyazo integrates with various third‑party services, allowing users to post images directly to social media or collaboration tools. The company’s headquarters are located in Japan, which anchors its primary operational base.

The scale of Helpfeel’s service can be inferred from the data disclosed in the 2026 security incident, which reported that approximately 23.6 million user records were exposed, encompassing names, email addresses, password hashes, user and device IDs, X integration tokens, profile details, usage statistics, and billing information. In addition, the breach involved roughly 490 million image metadata records, indicating a substantial volume of stored visual content and associated metadata. These figures illustrate a sizable user base and extensive image storage footprint for the Gyazo service. No explicit figures regarding revenue, employee count, or market share are provided in the available sources.

Helpfeel’s distinguishing attributes lie in its specialization in rapid image capture and sharing, emphasizing minimal latency and simplicity for end‑users. The platform’s integration with X (formerly Twitter) through token sharing highlights its focus on social media interoperability. Its handling of hundreds of millions of image metadata records demonstrates a capability to manage large‑scale metadata indexing and retrieval. The 2026 breach also underscored the security challenges inherent in protecting vast amounts of user‑generated content and associated data.

Regarding structural details, the supplied information does not specify any parent company, subsidiary relationships, or ownership structure for Helpfeel. Consequently, no explicit statements about corporate affiliations can be made from the provided sources. The organization remains identified primarily by its alias Helpfeel and its association with the Gyazo image sharing service.

Incidents

1 incident linked to this organisation.