ValuePetSupplies.com

Profile narrative

ValuePetSupplies.com operates as an online retailer that specializes in pet supplies. The company offers a broad assortment of products ranging from pet food and treats to toys, grooming aids, and health‑care items. Its catalog is designed to meet the needs of dog, cat, and other small‑animal owners. Sales are conducted exclusively through its website, reaching customers throughout the United States. By focusing on e‑commerce, the firm provides a convenient shopping alternative to traditional brick‑and‑mortar pet stores.

A distinguishing attribute of ValuePetSupplies.com is its emphasis on providing a wide inventory at competitive prices through a streamlined online platform. The retailer places importance on customer service, offering support channels to assist with product selection and order inquiries. Following the security incident in 2014, the company undertook a comprehensive review of its IT environment to identify the scope of the compromise. It subsequently implemented enhanced security measures, including system hardening and monitoring, to reduce the risk of similar intrusions. These actions were communicated to affected customers as part of its breach response.

On November 25, 2014, ValuePetSupplies.com disclosed that attackers had installed malicious code on its server to capture payment‑card data and personal information such as names, addresses, contact details, account passwords, and financial credentials. The intrusion persisted for an extended period before detection and compromised several thousand customers. Upon discovery, the company removed the malicious software and notified all potentially affected individuals. At the time of public disclosure, ValuePetSupplies.com stated that there was no confirmed evidence that the stolen data had been misused. The breach led the retailer to update its security policies and to reinforce its commitment to safeguarding customer data.

Incidents

1 incident linked to this organisation.