Firekeepers Casino Hotel

Firekeepers Casino Hotel, also known as Firekeepers Casino, is a casino hotel located in the United States. It provides casino gaming facilities for patrons. The property offers hotel accommodations as part of its integrated resort model. Associated amenities include dining and retail outlets that process transactions via point-of-sale systems. The casino also maintains automated teller machine services for guest convenience. A hotel reservation system is used to manage room bookings and stays.

In September 2014, Firekeepers Casino Hotel experienced a cybersecurity breach that compromised approximately 85,000 patrons' credit and debit card details. The breach exposed card numbers, names, verification codes, and expiration dates from point-of-sale systems. Investigators also found potential unauthorized access to a separate file server containing personal information such as Social Security numbers, driver's license details, and health benefit data of employees and customers, though no evidence of misuse was identified. The organisation contained the breach and subsequently upgraded its payment systems and implemented two-factor authentication. It offered affected individuals complimentary credit monitoring services as part of its response. Financial transactions processed through isolated systems, including hotel reservations and ATM usage, remained unaffected during the incident.