Uttar Haryana Bijli Vitran Nigam Limited

Uttar Haryana Bijli Vitran Nigam Limited (UHBVN) is an electricity distribution utility headquartered in India, serving consumers in northern Haryana. The organization is responsible for delivering power to residential, commercial and industrial customers through its network of feeders and substations. Core services include processing new electricity connections, generating and collecting bills, registering consumer complaints, and maintaining the Automatic Meter Reading System for metered customers. In its day‑to‑day operations the utility also manages meter data, provides online service portals, and oversees maintenance of distribution infrastructure. The scale of its reach is reflected in the 2025 cyber incident that disrupted services for more than 50,000 consumers who rely on its online platforms for connection requests, bill payments and complaint registration. Additionally, the 2018 ransomware event affected billing data for approximately 4,000 industrial consumers spread across nine operational circles within its service area.

UHBVN distinguishes itself by maintaining dedicated IT and cybersecurity teams that are mobilized during security events to assess intrusions and restore digital services, as seen when officials estimated a 48‑hour recovery window after the 2025 website attack. The utility has demonstrated a reliance on backup systems, which allowed it to restore billing quickly after the 2018 encryption attack without operational disruption. Following that incident, the organization accelerated plans to replace its legacy Automatic Meter Reading System with a more secure infrastructure by mid‑2018. The organization also issues consumer advisories urging vigilance against suspicious links and recommending the use of offline channels for service requests and payments until full service restoration is achieved. While the prompt does not detail its ownership or parent‑subsidiary structure, UHBVN functions as a distribution corporation responsible for ensuring reliable electricity supply across its designated region.