ZenPatient

ZenPatient operates as a telehealth and messaging software provider, offering digital platforms that enable remote clinical consultations and secure patient‑provider communication. The company is headquartered in the United States of America, serving healthcare organizations that seek to deliver virtual care services. Its software supports video visits, appointment scheduling, and encrypted messaging functionalities designed to protect health information. By focusing on the telehealth market, ZenPatient targets providers ranging from small clinics to larger health systems that require integrated communication tools. The platform is built to comply with applicable privacy regulations governing protected health information in the U.S. healthcare sector.

ZenPatient’s core competency lies in combining telehealth capabilities with secure messaging, positioning it as a specialized vendor for handling sensitive medical data in virtual care environments. In December 2025, the company disclosed a network intrusion in which an unauthorized party accessed and exfiltrated files containing names, addresses, birth dates, and medical information of individuals. Following detection, ZenPatient engaged third‑party cybersecurity experts to investigate the breach, confirmed the intrusion, and issued notification letters to affected persons. To mitigate potential harm, the organization offered complimentary credit monitoring services and subsequently implemented additional security controls aimed at reducing the risk of similar incidents. These events underscore the company’s role in managing protected health information and its responsiveness to security challenges.