Stolichki

Stolichki operates as a retail pharmacy chain, providing pharmaceutical products, over‑the‑counter medicines, health and wellness items, and prescription dispensing services to consumers. The company also manages loyalty programs and point‑of‑sale systems that support its retail operations across its network. Its headquarters are located in Bulgaria, while its primary market presence is in Russia, where it runs a large network of outlets. According to the reported incident, Stolichki’s network comprises over 1,000 outlets situated in Moscow, Saint Petersburg and the surrounding regions, contributing to a total footprint of more than 1,100 locations spread across upwards of eighty cities. This scale positions the chain as one of the larger pharmacy operators in the Russian market, serving a broad urban and suburban customer base.

Stolichki’s business model emphasizes integrated digital infrastructure that links inventory management, sales processing, loyalty program administration and prescription fulfillment, enabling a seamless customer experience across its stores. The chain’s specialization in pharmacy retail is complemented by its role in delivering essential health services, such as dispensing prescription medications under regulatory oversight. While the sources do not disclose the company’s ownership structure or parent‑subsidiary relationships, the incident description indicates that Stolichki functions as part of a broader pharmacy chain group that suffered a coordinated cyberattack. The attack forced the temporary suspension of point‑of‑sale terminals, loyalty program functionality and prescription services, highlighting the critical dependence of its operations on secure information technology systems. Restoration efforts following the incident involved sending staff home and placing some on unpaid leave while technicians worked to rebuild the compromised digital environment, with the outage lasting up to two days.