Virtual Care Provider Inc.

Virtual Care Provider Inc., also known as VCPI, is a healthcare technology services firm headquartered in the United States of America. The company provides technology solutions and support to nursing homes and acute‑care facilities. Its services enable these providers to manage patient records, internet connectivity, payroll processing, and medication ordering systems. According to publicly reported incidents, VCPI serves over one hundred such facilities across the Midwest region. This client base illustrates the firm’s focus on delivering IT infrastructure to long‑term and acute care settings.

VCPI’s distinguishing attribute lies in its specialization in healthcare‑focused IT services, positioning it as a vendor that understands the regulatory and operational demands of the senior care and hospital sectors. The firm’s competencies include maintaining network infrastructure, securing electronic health record access, and ensuring continuous availability of critical clinical applications. In November 2019, the company experienced a ransomware attack attributed to Russian threat actors that originated from phishing emails and persisted for over fourteen months before detection. The incident resulted in the encryption of data, deletion of backups, and disruption of services for more than one hundred nursing homes and acute‑care facilities, forcing a complete rebuild of one hundred physical servers. Despite the severity of the breach, VCPI worked to restore operations and rebuild its environment without paying the demanded ransom.