Azienda Ospedaliera Universitaria Integrata Verona

Azienda Ospedaliera Universitaria Integrata Verona (AOUI Verona) is an integrated university hospital located in Verona, Italy. It provides a broad range of healthcare services, including inpatient and outpatient medical treatment, emergency care, and specialised clinical departments. The organisation also manages operational support functions such as appointment reservation systems, payment processing terminals, and blood donation booking services. Its internal infrastructure comprises telephone lines, internet‑dependent data networks, and various online platforms that facilitate these services. As a university hospital, AOUI Verona combines clinical care with academic teaching and research activities affiliated with a university. This dual role positions it as both a healthcare provider and a centre for medical education and innovation in the region.

The organisation’s service footprint extends across the province of Verona, as demonstrated by the widespread impact of a cyberattack on 23 October 2023. During that incident, attackers disrupted internal telephone lines, internet‑dependent data networks, and online services, including reservation systems, payment terminals, and blood donation bookings. Emergency procedures were enacted to isolate critical servers, which prevented any operational disruption to medical departments and emergency services. Initial assessments indicated that no sensitive patient data were compromised, a outcome attributed to pre‑attack backup measures. Technical teams have been working to restore the affected systems while advising citizens to avoid collection centres without prior reservations and to limit emergency room visits to critical cases only. To date, no threat actor or group has claimed responsibility for the October 2023 cyberattack on AOUI Verona. Despite the disruption, the hospital’s core clinical functions continued to operate under the emergency protocols that were put in place.