Total Quality Logistics

Total Quality Logistics, also known as TQL, is a freight brokerage and third‑party logistics provider operating in the United States. The company matches shippers with available truck capacity to move goods across the country. It serves a diverse range of industries, including retail, manufacturing, and distribution, by arranging transportation for full‑truckload and less‑than‑truckload shipments. TQL provides a digital platform that enables customers to obtain quotes, track shipments, and manage logistics workflows online. The organisation’s headquarters is located in the United States of America.

In February 2020, Total Quality Logistics experienced a cybersecurity incident in which external hackers breached its IT systems and accessed sensitive business information belonging to some carriers. The company stated that the breach did not involve malware or ransomware. To address the intrusion, TQL engaged a third‑party cybersecurity firm to conduct an investigation. Following confirmation of the incident, the firm notified the affected carriers about the data exposure. The incident was reported by a data breach news outlet, which noted the company’s clarification regarding the absence of malicious software. These events highlight the organisation’s exposure to cyber risks despite its primary focus on logistics services.