Qantas

Queensland and Northern Territory Aerial Services, operating under the brand Qantas, is an airline that provides air transportation for passengers and cargo. The company serves both domestic routes within Australia and international destinations across multiple continents. It maintains a frequent flyer program that collects customer information such as names, email addresses, phone numbers, dates of birth and travel‑related identifiers. Qantas also operates a contact centre that supports bookings, inquiries and customer service interactions. Its service offering includes various cabin classes and ancillary products like travel insurance and lounge access.

In June 2025 Qantas identified unauthorized activity on a platform used by its contact centre, leading to a breach that exposed personal data including names, email addresses, phone numbers, dates of birth and frequent flyer numbers while confirming that financial details and login credentials remained secure. The airline responded by containing the incident, cooperating with the Australian Cyber Security Centre, the Office of the Australian Information Commissioner and the Australian Federal Police, and providing affected customers with a support line and identity‑protection resources. In March 2023 Qantas reported electronic interference with aircraft navigation and communication systems while operating over the western Pacific and South China Sea, attributing the disruptions to possible actions by Chinese military vessels. The interference affected VHF communications and raised concerns about potential jamming of Global Navigation Satellite Systems and radar altimeters, prompting the airline to instruct pilots to maintain assigned routes and report any anomalies to air traffic control. No safety incidents were recorded from either event, and the airline emphasized its commitment to operational security and passenger safety.

The organization trades under the legal name Queensland and Northern Territory Aerial Services while conducting business as the Qantas brand. Its headquarters is situated in Spain. No further details about ownership or parent‑subsidiary relationships are provided in the source material.